Auto Claims Representative - Litigation (BI) ID-5593

January 3, 2025

The Commercial Auto Claims Adjuster will be responsible for evaluating and resolving all components of first and third-party auto claims. This position will require solid knowledge of auto claims adjusting practices, as well as the ability to deliver excellent customer service.

Berkshire Hathaway biBERK offers a collaborative company culture with outstanding benefits and competitive compensation. Our success is founded on our strong reputation, and we have received an A+ “Superior” grade by the leading independent insurance rating organization. Backed by our ultimate parent company, Berkshire Hathaway Inc., our brand is founded upon trust, service, and innovation. If you’re looking for an employer with integrity and flexibility, keep reading to learn about our benefits and job openings.

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Job Responsibilities

The Auto Claims Adjuster is responsible for conducting office investigations and adjusting commercial auto claims. The Adjuster is also responsible for, but not limited to:

Investigating losses and identifying coverage issues
Obtaining and reviewing estimates, evidence, reports, and medical records
Handling First Party Damages
Handling Third Party Damages
Handling Total Loss, Fire, Theft and Glass Claims
Evaluating injury demands
Negotiating and settling BI and UMBI/UIMBI claims
Handing non repped and repped claims
Establishing damages and reserves
Processing payments
Taking recorded statements from insureds, claimants, and witnesses
Maintain claim file per best claim practice guidelines
Obtain and maintain all required state licenses

Preferred Knowledge

We are seeking candidates with the following:

Bachelors degree or higher required, J.D. preferred
Excellent written and verbal communication skills with attention to detail
Experience in investigating coverage, writing coverage letters
Experience in presenting files in round table discussions
Strong organizational and computer skills
Excellent time management skills with the ability to prioritize
Ability to switch focus at a moment’s notice
Ability to multi-task
Self-motivator: works independently with minimal to moderate supervision
Past experience handling property damage claims
Experience handling injury claims
Preferred: minimum 1 year handling litigated injury claims
Proven record of top tier performance ratings

About Us

biBERK is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through

biBERK.com

will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer.

BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBERK are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust.

Some Highlights of our Benefits are:

Work/Life balance - no nights or weekends!
Great work environment with growth opportunity
Subsidized downtown parking
Competitive compensation
Generous amounts of vacation and sick time
Closed on major holidays
401(k) with company match
Service recognition awards after 5 years of employment
A fantastic healthcare package
Tuition reimbursement after 6 months of employment
Be part of Berkshire Hathaway Inc., one of the world’s most admired companies

In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided. The salary range for this job is $75,000 to $90,000. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law.

Auto Claims Representative - Litigation (BI) ID-5593

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER

Other Jobs You May Be Interested In

Auto Claims Representative - Litigation (BI) ID-5593

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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