customer service representative walmart

Description

This role focuses on greeting, helping, and thanking our customers while preventing loss at the store entrances. Responsibilities include verifying purchases, assisting with returned items, and ensuring the entrances remain safe and secure.

Company Culture and Environment

At Walmart, the working environment is customer-focused, emphasizing teamwork and support for both employees and customers. The culture promotes safety, customer service, and accountability in daily operations.

Career Growth and Development Opportunities

Walmart offers a paid education benefit program called Live Better U, which supports associates in their pursuit of various educational opportunities, ranging from high school completion to bachelor’s degrees. This program is available to both full-time and part-time associates, fostering a culture of continuous learning and personal development.

Detailed Benefits and Perks

  • Competitive pay with performance-based incentives
  • Health benefits: medical, vision, and dental coverage
  • Financial benefits: 401(k), stock purchase options, company-paid life insurance
  • Paid time off benefits, including parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits: short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement
  • PTO and/or PPTO for vacation, sick leave, holidays, or other purposes

Compensation and Benefits

  • Hourly Wage: \(15 - \)23 per hour, with potential performance incentives
  • Additional compensation may include premiums ranging from \(0.35 - \)3.00 per hour based on schedule, facility, or specific work performed

Why you should apply for this position today

Joining Walmart offers a chance to be part of a reputable company with a strong commitment to customer service and employee well-being. With competitive pay, comprehensive benefits, and opportunities for advancement, this role provides a fulfilling career path.

Skills

  • Strong customer service skills
  • Ability to verify transactions accurately
  • Attention to detail and safety awareness
  • Effective communication skills
  • Ability to work in a fast-paced environment

Responsibilities

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  • Greet and assist customers at store entrances
  • Verify purchases and assist with returned items
  • Maintain a safe and secure environment at store entrances
  • Prevent loss by ensuring all transactions are handled properly

Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or retail is a plus

Education Requirements

  • High school diploma or equivalent preferred

Education Requirements Credential Category

  • General Education Development (GED)

Experience Requirements

  • No specific experience required, but prior customer service or retail experience is beneficial.

Why work in Belmont, NC

Belmont, NC offers a charming small-town atmosphere with access to beautiful parks and recreational opportunities. The area boasts a friendly community vibe and is conveniently located near the larger city of Charlotte, providing access to a vibrant job market and various amenities.

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