Live Captioning/Streaming Project Manager - Contractor ID-9156

Description

Keywords Studios is a renowned provider of services for the global gaming and media industries. We are currently seeking a Live Captioning Project Manager to join our dynamic team. As the Live Captioning Project Manager, you will play a pivotal role in planning, coordinating, and overseeing live captioning/streaming projects across various platforms. You will ensure that all projects are delivered on-time and meet the highest standards of quality. This role requires excellent organizational skills, attention to detail, and a passion for accessibility in media.

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Key Responsibilities

  • Manage and oversee live captioning and streaming projects from conception to completion, ensuring on-time and high-quality delivery.
  • Collaborate with cross-functional teams (broadcast, engineering, IT, and accessibility) to define project requirements, timelines, and deliverables.
  • Lead the configuration and deployment of streaming infrastructure, captioning tools, and platforms (e.g., OBS, Wirecast, YouTube Live, Twitch, Zoom, etc.).
  • Ensure adherence to accessibility standards (e.g., ADA, WCAG) and compliance with live captioning and subtitling regulations.
  • Troubleshoot and resolve technical issues in real-time during live broadcasts, ensuring minimal downtime and smooth operations.
  • Develop and implement workflows for integrating live captions, transcripts, and translations with live-streamed content.
  • Manage relationships with third-party vendors, freelancers, and captioning service providers.

Requirements

  • Experience in Live Streaming Technologies:
    • Proficiency in live streaming platforms and encoders (e.g., OBS, Wirecast, vMix, Wowza, Restream).
    • Knowledge of RTMP, HLS, WebRTC, and other video streaming protocols.
    • Experience with CDN services (e.g., Akamai, Cloudflare) for optimized content delivery.
    • Familiarity with server-side and client-side streaming architectures.
  • Live Captioning Expertise:
    • Strong understanding of real-time captioning technologies, including stenography, CART (Communication Access Realtime Translation), and automated speech recognition (ASR).
    • Experience with captioning tools such as Ai-Media, EEG Falcon, CaptionSync, StreamText, or similar software.
    • Knowledge of caption file formats (SRT, VTT, SCC) and best practices for caption positioning, timing, and quality.
  • Technical Troubleshooting:
    • Proven ability to troubleshoot audio/video quality issues, latency, synchronization problems, and captioning delays.
    • Familiarity with video codecs, streaming resolutions, and bitrates for optimal performance.
  • Compliance & Accessibility:
    • Knowledge of accessibility standards such as ADA, WCAG, FCC guidelines, and country-specific live captioning regulations.
    • Experience with accessibility features in live streaming platforms (closed captions, transcripts, audio descriptions).
  • Project Management Skills:
    • Ability to manage multiple projects simultaneously, prioritize tasks, and work under tight deadlines.
    • Strong communication and leadership skills to collaborate with teams and stakeholders across different time zones.
  • Preferred Qualifications:
    • Bachelor’s degree in IT, Broadcast Engineering, Media, or related field.
    • 3+ years of experience in live streaming, captioning, or a related technical project management role.

Live Captioning/Streaming Project Manager - Contractor ID-9156

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