Modern Work Sales Specialist ID-4979

Are you inspired to help customers empower their employees, maximize the employee experience, and do great work using the devices and apps they love, now enhanced with the transformative power of AI? We are seeking individuals to guide customers through significant changes as we embrace generative AI through Copilot, Copilot+ PCs, and Windows in the Cloud. Microsoft is leading this evolution, enabling organizations to reimagine their business for success in this new era. With AI integration, physical Windows devices (as well as Cloud PCs) offer unprecedented flexibility and efficiency, allowing for a seamless transition between on-premise and remote work environments. Join us in helping organizations leverage AI to optimize workflows, foster innovation, and secure their operations, all while providing a familiar and powerful Windows experience across any device.

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We are currently looking for passionate, experienced, and credible Modern Work Sales Specialist professionals to join our teams across various business groups, for varying customer sizes, in our enterprise, regulated, and partner services organizations. In the Modern Work (MW) Specialists team, we are looking for sellers who are able to develop and win strategic opportunities that deliver end-to-end Modern Work thought leadership, drive significant customer value and enable transformational customer outcomes. As a Modern Work Sales Specialist, you will engage in consultative customer conversations and collaborate on the planning, orchestration and execution of end-to-end Frontline worker, Employee Experience, Teams Rooms and Phone, Next Generation Windows Experiences as well as Copilot opportunities with internal stakeholders and partners to cross-sell and up-sell. This opportunity will allow you to learn and accelerate your career growth, honing your solution sales and collaboration skills and deepening your modern worker end-to-end expertise.

As a Modern Work Sales Specialist, you will specialize in one of the following categories: Modern Work, Employee Experience, or Surface. By applying to this role, you will be considered for multiple opportunities within Microsoft across the United States including locations beyond where the role is posted. This role is flexible in that you can work up to 50% from home. Travel percentages will vary according to role.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

As a Modern Work Sales Specialist, you will be a solution sales leader within our enterprise sales organization working with our most important customers. You will collaborate with a virtual team of technical, partner and consulting resources to advance the sales process and achieve/exceed solution sales and usage/consumption targets for related workloads in your assigned accounts. You will help customers evaluate their applications, recommend solutions that meet their requirements, remove roadblocks to deployment and drive customer satisfaction.

  • Sales Execution: You will collaborate with virtual team members to identify customer business needs and contribute to the development of solutions that proactively build a stakeholder network to accelerate and close Modern Work opportunities.
  • Business Value Selling: You will foster and expand Microsoft’s relationship with Customer Business Decision Makers. Hunt new Modern Work opportunities by identifying and engaging with key business contacts, understanding customers’ business and technology priorities, governance, decision and budget processes, and landing the value proposition of Modern Work solutions.
  • Scaling and Collaboration: You will collaborate with a network of internal partners on the planning, orchestration and execution of Modern Work opportunities to cross-sell and up-sell.
  • Technical Expertise: You will initiate Modern Work Business and Information Technology Decision Makers conversations, share best practices and key competitor knowledge across solution areas acting as a subject matter expert to make recommendations on pursuit or withdrawal.
  • Sales Excellence: You will collaborate with partners and resources to plan for accounts, do compete plans and business analysis to pursue high-potential customers and manage Modern Work solutions across the territory.

There are three categories of specialists within Modern Work solution for which you may be considered:

  • Modern Work Specialist: Copilot, Remote Work, Security & Compliance, Teamwork, Insights, and Phone System to architect a solution by leveraging the Modern Work of Microsoft 365.
  • Employee Experience Specialist: Microsoft Viva, an employee experience platform that brings together communications, knowledge, learning, resources, and insights in the flow of work.
  • Surface Specialist: Surface device and accessories portfolio.

Embody our culture and values

Qualifications

Required Qualifications

  • 3+ years of technology-related sales or account management experience.
    • OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 2+ years of technology-related sales or account management experience.
  • 1+ year of experience with Modern Work solutions like: M365, Teams, Surface or other similar technologies.

Preferred Qualifications

  • 7+ years technology-related sales or account management experience
    • OR Bachelor's Degree in Information Technology, or related field AND 6+ years technology-related sales or account management experience
    • OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 3+ years technology-related sales or account management experience.
  • 4+ years solution or services sales experience.

Modern Work Sales Specialist ID-4979

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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