Online Advertising Operations Assistant (Full-time Remote) ID-4985

C4Media, Inc. (HQ Toronto, Canada. Private. Established in 2007), is seeking a full-time remote Operations Assistant (contractor) to join our fully-remote & always-remote global fun & friendly sales team. Reporting to the Advertising Operations Manager, the Operations Assistant will be responsible for the day-to-day support of all aspects of online advertising delivery and client support. This involves general assistance in setting up online advertising campaigns on https://www.infoq.com, including creating HTML copy, creating reports, tracking advertising performance data, getting on Zoom calls with the internal sales team and following up with advertisers via email when needed.

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Why work for C4Media:

  • Work from home – always: We are a remote-first and remote-always team who has been successfully operating on a work-from-home basis since 2007. And we have no intention of changing that.
  • Travel the world: C4Media offers an opportunity to travel 1 – 3 times a year at our expense to NYC, SF, London, and other fun, global locations for conferences & team building. We also got you covered to add a sightseeing day to the end of the trip.
  • Take care of each other: We look out for one another and prioritize respect, fairness, support, and well-being. Check out our core values on our careers page.
  • Learn something new: C4Media’s culture is one of learning & mastering. Everyone has a training and education budget for professional growth every year and is encouraged to use it.
  • Make friends across the world: Be a part of a leading, fast growing international company and build a network of international friends and colleagues for life.
  • Support wellbeing: In an effort to make physical activity more readily accessible, we offer staff an annual subsidy towards fitness and wellness.
  • Generous paid time off: In addition to 25 paid days off in the 1st year and 30 paid days off in every subsequent year, we provide 1 paid day off for birthdays (or a similar special day) and 2 paid days for continuing education.

About the role

As an Operations Assistant in our advertising department, you are a highly organized individual, who possesses exceptional attention to detail, is self-organized, self-motivated and enjoys working in a fast-paced environment, assembling reports, studying data and collaborating with international colleagues.

  • Schedule/upload ads, contact customers to request ad creative, test all ads
  • Assist in creating HTML copy for various email campaigns or reports
  • Assist with campaign setup and execution via internal and 3rd party platforms
  • Support campaign lead reports for clients from both internal and external sources
  • Create proof of delivery documentation once a campaign goes live
  • Support the use of required platforms and tools needed to optimize and report ad campaigns
  • Create and manage KPIs, metrics and dashboards for tracking current and past campaigns
  • Manage various email campaign lists
  • Maintain a detailed, organized, accurate and shared Google Drive for Ad Operations
  • Assist the Ad Ops Manager with logistical and other tasks as needed

Requirements of this role include:

Professional Experience, Skills & Education:

  • Advanced experience with Google sheets
  • 2 years of previous administrative work experience (post-graduation)
  • Previous HTML experience is considered an asset
  • Previous experience using photo editing tools is considered an asset
  • Highly computer-proficient & technology-curious
  • Excellent English (written & spoken)
  • Have a customer focus, be polite, patient and courteous (especially in email), analytical, have good judgment, an ability to plan, prioritize & re-prioritize and work well in collaborative teams
  • Transparent and good communicator
  • Superior attention to detail, organization, and time management

Set-up Requirements:

  • Able to work in a full-time remote position
  • Reside in Eastern Europe or Portugal (time zone matters)
  • Able to work as an independent contractor
  • Able to work in overlap with our core global office hours (9 am – 1 pm Eastern). This might mean evenings for you
  • Quiet home-office and comfortable to work from home
  • Reliable, high-speed internet access (a minimum download speed of 25 Mbps and a minimum upload speed of 6 Mbps)
  • A newer computer is required (no older than 3 years) that can handle video editing
  • Able and willing to travel to locations in the USA or Europe 1 – 3 times per year with an average stay of 4-8 days each, to attend our software conferences and annual company meetings, once travel and in-person events resume (we would pay for your travel expenses)

Online Advertising Operations Assistant (Full-time Remote) ID-4985

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