Part-time Data Processing Specialist (remote work must be based in St. Louis, MO)

IMPACT Group is a certified woman-owned career coaching firm based in St. Louis, MO that focuses on relocation, outplacement, and leadership development solutions. For over 35 years, our team of 300+ has been united on one idea: People can succeed professionally and personally even through difficult career challenges and transitions.

 

We are building a better world by empowering people to find and grow great careers. As employees transition in, within, and out of a company, IMPACT Group is by their side providing one-on-one coaching, innovative technology, and personalized job search or career development programs to help them find the best career path for them.

Our mission is to make a positive IMPACT one relationship at a time. While partnering with companies of all sizes – large and small, national and global – our business model emphasizes the importance of providing the highest quality of services available to transitioning employees and their families. Be a part of moving careers forward!

 

Job Summary:

Position will work remotely from home office. Will come to St. Louis, MO office for training and periodic meetings and events. 

Will work set hours, 20 hours a week:  Full day Mondays, then Tuesday & Wednesdays 8:00 AM - 12:00 PM or 12:30 PM to 4:30 PM. 

Provides accurate and efficient data entry support to the Global Operations department. Uses a broad knowledge base of systems and processes to accurately and efficiently enter authorizations for services from clients. Exhibits excellent attention to detail, has great follow-through, and can work autonomously. Possesses great logic and problem-solving skills.

 
Essential Functions:
  • Performs ongoing monitoring of several email boxes to receive authorizations for service from our clients.
  • Enters authorizations for service in the system in an accurate and timely manner.
  • Ensures we receive the appropriate information for the authorization; follows up when information is missing or unclear.

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  • Maintains open lines of communication with internal stakeholders, proactively informing others of circumstances or situations they need to be aware of.

 

  • Maintains data entry requirements by following procedures and guidelines.
  • Verifies entered data by reviewing, correcting, deleting, or re-entering data when needed.
  • Communicates with client contacts via phone and email to clarify information.
  • Performs other duties as assigned.

 

Qualifications:

 
  • Ability to actively listen and comprehend, ask appropriate questions, and use reasoning to form conclusions, identify problems, and find solutions.
  • Highly organized multi-tasker with great time management skills and the ability to prioritize.
  • Able to work independently and take initiative.
  • Strong attention to detail.
  • Home office set-up with space for dual monitors.

 

Education and Experience:

 
  • High school diploma required with further educational training in administrative and/or support functions preferred.
  • Sufficient skill in typing at least 45 words per minute accurately.

 

  • Excellent written and verbal communication and comprehension skills. Must have good writing skills to compose professional and error-free emails to contacts at our client companies.
  • Advanced proficiency using Microsoft Word and Excel.
  • CRM/Database proficiency is a plus.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

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6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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