Patient Accounts Representative (Remote after Training) - Hiring Now ID-6834

About the Position: 

Join our dynamic team at TeamHealth as a Patient Accounts Representative. This role offers the unique opportunity to work remotely after completing an initial training period. As a key member of our billing and accounts team, you will play a crucial role in managing patient accounts, ensuring accurate billing, and providing exceptional customer service.

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Key Responsibilities:

  • Account Management:Handle patient accounts, including billing, payments, and account adjustments.
  • Billing Inquiries:Respond to patient and insurance company inquiries regarding account balances and billing statements.
  • Payment Processing:Post payments to patient accounts and reconcile discrepancies promptly.
  • Insurance Coordination:Verify insurance information and coordinate with insurance companies to resolve billing issues.
  • Compliance:Ensure compliance with all federal, state, and company policies related to patient accounts and billing.
  • Customer Service:Provide excellent service to patients by answering their questions and resolving issues related to their accounts.

Qualifications:

  • Education:High school diploma or equivalent; Associate's degree in business or a related field preferred.
  • Experience:Minimum of 2 years of experience in medical billing, patient accounts, or a related field.
  • Skills:
    • Strong communication skills, both written and verbal.
    • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
    • Knowledge of medical billing software and EHR systems.
    • Excellent organizational and time-management skills.
  • Certifications:Certification in Medical Billing or Coding is a plus but not required.

Benefits:

  • Competitive Salary:We offer a market-competitive salary package.
  • Remote Work:Enjoy the flexibility of working from home after training.
  • Health Insurance:Comprehensive health, dental, and vision insurance.
  • Retirement Plan:401(k) with company match.
  • Paid Time Off:Generous PTO policy to support work-life balance.
  • Professional Development:Opportunities for ongoing training and career growth.

About TeamHealth: TeamHealth is a leading healthcare organization that specializes in the management and staffing of healthcare services. With a strong commitment to patient care, we provide high-quality service across a wide range of healthcare settings. Our team-oriented culture fosters collaboration and continuous improvement, making TeamHealth an exceptional place to work.

What Our Alumni Say About TeamHealth: "Working at TeamHealth has been a transformative experience. The support and opportunities for growth are unmatched. I feel valued and motivated every day." - Former Employee

Frequently Asked Questions:

  • What is the training period like?The training period lasts approximately 4-6 weeks, during which you will receive comprehensive training on our systems, processes, and patient accounts management.
  • When will I be eligible to work remotely?You will be eligible to work remotely after successfully completing the training period and demonstrating proficiency in the role.
  • What are the working hours for this position?The standard working hours are 8:00 AM to 5:00 PM, Monday through Friday, with some flexibility based on workload and time zone considerations.
  • Is there an opportunity for career advancement?Yes, TeamHealth values employee growth and offers numerous opportunities for career advancement, including professional development programs and internal promotions.
  • What support will I receive while working remotely?You will have access to a dedicated support team, regular check-ins with your manager, and ongoing training resources to ensure you remain connected and supported.

Join TeamHealth and become a vital part of our mission to deliver exceptional patient care. Apply today to take the first step in your rewarding career as a Patient Accounts Representative!

Patient Accounts Representative (Remote after Training) - Hiring Now ID-6834

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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