PROGRAM ASST

This position requires a high level of organizational skills and accuracy.  The ideal candidate must be able to accurately input information, manage databases, and multitask on a daily bases.   They will also be responsible for filing, organizing charts, answering phones. This position is a very fast-paced position and requires excellent customer service skills to respond to the needs of the people we serve and our staff.  The person must be able to effectively manage high stress situations.  Multitasking is essential.  
PRIMARY FUNCTIONS: 
  • Answer and screen calls 
  • Assist Staff, Clients 
  • Complete daily data entry, filing, and faxing 
  • Schedule Doctor’s appointments 
  •  Input data into EHR system/websites 
  •  Order office supplies 
  •  Run Daily/Weekly reports 
  •  Assist with Intake Screenings 
  •  Enroll /Discharge Clients 
  •  Accept Payments 
ADDITIONAL FUNCTIONAL / ORGANIZATIONAL SUPPORT:  
  
  • Assignments may be determined at a future date 
  
QUALIFICATIONS AND ATTRIBUTES:  
  • Strong organization skills with accurate attention to detail 
  • Excellent communication skills and the ability to multi- task 
  • Hands-on experience with network administration. 
  • Able to adapt and work in a fast-paced environment 
  • Sufficient skills to communicate effectively with system users regarding technical and business issues. 
EDUCATION AND EXPERIENCE: 
  • 2 years’ experience is preferred  
  • Knowledge of  Microsoft Word ,Excel and Outlook  
  
PHYSICAL CHARACTERISTICS: 
  
  • Must be capable to sit or stand in front of a computer for long-periods of time 
  • Able to work in open space floor plan 
  • Must be capable to move throughout work day and follow people served throughout community 
  • Work alongside co-workers within 3 feet 
  • Must be able to move in tight spaces 
  • Occasional lifting of > _25+ pounds 

PROGRAM ASST

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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