Sr. UX Designer, Employee Journeys Job at Amazon in Dallas ID-9937

February 4, 2025

Description

As Sr UX Designer on Employee Journeys, you will be responsible for creating, defining, and envisioning innovative and bar raising experiences for Amazons 2 million global and diverse employees, with a focus on Joining, Manager, and administrative experiences. You will partner with research and/or drive research yourself and provide design oversight for a pod of designers.

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In this role, you will be reviewing designs and concepts regularly with customers, cross-functional partners, executives, and stakeholders. You will be expected to educate down, up and out on your design decisions and back them up with data/customer insights. You will be responsible for managing your own work queue and should demonstrate an ability to work around difficult design limitations and see around corners. Youll be an advocate for our customer experience.

Our team includes UX Researchers and Designers who actively partner with Product and Engineering to identify customer problems to solve, influence priorities, setting the North Star, planning work, executing design, ensuring quality, evaluating outcomes, and iterating.

We are looking for a highly-determined, highly-curious, entrepreneurial, and experienced UX Designer to help drive design strategy and mentor other designers within their scope of work. This person will work collaboratively with a team of product managers, engineers, executives, as well as UX leadership, a team of passionate and creative UX designers and researchers to improve how employees interact with their job and Amazon. Youll drive work from partnering on strategy through to execution. You are responsive, flexible and able to succeed in a fast-paced environment with a high-degree of independence and ownership to thrive in collaborative work environments while raising the bar for user experience and accessibility.

In return, we can offer you a great team to work with. You will join a team of designers and researchers who shape and simplify the experiences of our employees, managers and human resources teams through a human-centered design process that balances data, user insights, problem solving, UX and visual design, and accessibility.

You'll be creating solutions that scale and drive big impact, and have an opportunity to able to define your development path, focusing where you think you'll have most impact and motivation.

Key job responsibilities

- Strategize and design elegant and intuitive experiences by understanding the intersection of customer needs, business requirements, and technical constraints

- Lead the planning and strategic phases of a project. Proactively pitch new CX ideas, backed by a strong, well-articulated rationale.

- Quickly and iteratively create user flows, wireframes, prototypes, high fidelity mockups with detailed visual design specifications for mobile, and web interfaces throughout the design process.

- Independently deliver UX solutions for problems of large scope and complexity. Work through ambiguity, and adapt your approach to meet the needs of multiple stakeholders.

- Be a champion for user-centered design by partnering with researchers to test your solutions in front of users; and be willing to build lightweight prototype, conduct scrappy and quick user testing on your own if required.

- Present design work to UX, Product, and Engineering teams, as well as stakeholders and executive leadership.

- Contribute to user experience design guidelines and development best practices and standards at Amazon Design Community.

- Directly mentor and lead other designers.

- Successfully partner with cross-functional UX peers and partners to build seamless experiences that work backwards from the customer

Basic Qualifications

- 6+ years of design experience

- Have an available online portfolio

- Experience with design tools such as Photoshop, Illustrator and InDesign and prototyping in HTML, JavaScript, CSS, Ajax

Preferred Qualifications

- Experience applying scrum to visual or UX design processes

- Experience with UX design of complex workflows

- Experience in delivering design solutions for projects of large scope and complexity

Sr. UX Designer, Employee Journeys Job at Amazon in Dallas ID-9937

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

DISCLAIMER

Other Jobs You May Be Interested In

Sr. UX Designer, Employee Journeys Job at Amazon in Dallas ID-9937

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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