Virtual Assistant - Singapore / Philippines - Full-Time ID-5945

WHO ARE WE?

Chess at Three is an international network of storytellers (chess tutors) introducing chess to children as young as three. Through the power of storytelling, Chess at Three’s award-winning curriculum has reached over 150,000 children in homes, schools, and online. Our approach not only builds successful chess players but also nurtures foundational skills in math, strategy, and sportsmanship through engaging narrative adventures.

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Job Summary:

We are seeking a detail-oriented and motivated Virtual Assistant to join our team. In this role, you will provide essential administrative support, assist in project coordination, and help ensure seamless operations across departments. This is a junior-level position, ideal for candidates with 1–3 years of experience in sales, operations, or customer service who are eager to grow and make a meaningful impact.

Key Responsibilities:

  • Scheduling & Calendar Management:Manage schedules and appointments using Google Calendar with precision and efficiency.
  • Administrative Support:Perform data entry and organization in Airtable to maintain accurate records.
  • Customer Service:Provide friendly and professional support via phone and email to assist our community of clients and stakeholders.
  • Team Coordination:Facilitate clear and consistent communication among team members through Slack.
  • Project Assistance:Help coordinate projects, track tasks, and support cross-functional initiatives.

Requirements:

  • Technical Proficiency:Experience with Airtable, Google Calendar, and Slack is essential.
  • Experience:1–3 years of experience in administration, sales, operations, or customer service.
  • Skills:
    • Strong organizational abilities with excellent attention to detail.
    • Exceptional verbal and written communication skills.
    • Ability to work remotely and coordinate effectively across time zones.

Bonus/Good to Have (Not Required):

  • Familiarity with the education industry or payment operations.
  • A growth mindset and willingness to learn and adapt.

What We Value:

  • Detail-Oriented:You catch the small things that make a big difference.
  • Discipline:You can manage your time and tasks effectively without close supervision.
  • Communication:Clear and professional interactions with clients and team members.

This is an exciting opportunity to support a mission-driven company making a lasting impact in early childhood education. If you’re passionate about organization, teamwork, and helping others succeed, we’d love to hear from you!

Virtual Assistant - Singapore / Philippines - Full-Time ID-5945

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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