At Amazon, our main goal is to be Earth’s most customer-driven organization. To accomplish this objective, we endeavor to surpass assumptions by enhancing and giving top tier customer support as we grow our coordinated operations items and services including further developing how we satisfy and convey customer orders. We’re leaving a mark on the world and fortunately we’ve just barely started. At Amazon you get to Work with savvy, energetic individuals who are assembling new items and services consistently in the interest of our customers.

As a Delivery Station Customer Service Associate, you will assist with further developing the customer experience by giving in station constant, active help to guarantee our customers accept their bundles on time, as guaranteed. The job will likewise assist interface customers with specialists who can give them the most reliable and cutting-edge data about their bundles. The work is past satisfying and conveying customer arranges; it’s ensuring we put looks favorably upon customer’s appearances.

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Key work liabilities

As a Delivery Station Customer Service Associate, you will be liable for:

• Speaking with customers straightforwardly face to face, as well as conveying through telephone and email
• Identifying with and focusing on customer needs
• Maintaining organization esteems and regarding each customer
• Settling issues and setting proper assumptions with customers
• Obviously getting it and answering properly to the issues that customers present
• Reliably forming syntactically right, brief, and exact composed reactions to customer issues
• Moving toward issues coherently and with great judgment to guarantee the proper customer result
• Pursuing speedy and powerful choices for the customer
• Working an adaptable Full-Time (40+ hours out of every week) plan

Playing out the accompanying errands, regardless of sensible convenience:

• Convey, lift, move back and forth as much as 49 pounds
• Much of the time push, pull, squat, curve and reach
• Stand and stroll during shifts enduring as long as 12 hours
• Work in a climate where the clamor level differs and can be clearly (hearing security will be given)
• Work in a climate where the temperature might shift because of outside weather patterns and isn’t controlled

A day in the life

You’ll be based at one of our last-mile delivery stockrooms, where Amazon’s driving coordinated factors framework works. As orders are dispatched and conveyed, you’ll be in touch with our distribution center, associates, delivery accomplices and customers when they need direction. Where a customer needs to reschedule a delivery, you’ll illuminate our delivery accomplices. Where you notice a delivery issue, you’ll move to work settling it straight away, so our customers get an incredible encounter each time without reaching Amazon.

Working at the core of Amazon’s operations, you’ll create calculated and customer skill that separates Amazon. You’ll associate with our customers consistently, utilizing your top to bottom comprehension of our inventory network and nearby information on delivery associations and stockrooms.

About the group

Our main goal is to be Earth’s most customer-driven organization, and not many offices an affect that mission as our Customer Service group. We’re a comprehensive group who engage and take care of our kin, so they have the opportunity and energy to zero in on our customers’ satisfaction. We want to decrease customer exertion each way we can, assisting them with come by the best outcomes rapidly and effectively. We support our self-service channels to offer master bits of knowledge into our customers’ most mind boggling issues.

Inside Customer Service, there are open doors in process improvement, customer experience, data examination and customer maintenance. The CS group is continuously searching for ways of making Amazon’s customer service far better, and we want astounding individuals to get that going.

Essential Capabilities

• Secondary School or comparable confirmation
• Past involvement with Customer Service
• Capacity to successfully focus on work time to guarantee effectiveness
• Experience with Windows Working Frameworks and Microsoft Standpoint
• Experience with different internet browsers, data base looking and moment courier instruments

Favored Capabilities

• Four year college education or comparable business related insight
• Capability in verbal and composed relational abilities
• Experience in figuring out execution measurements and creating them to quantify progress against key execution markers
• Experience dealing with a marketing/brand diplomat group for a broadly perceived shopper brand

Amazon is focused on a different and comprehensive working environment. Amazon is an equivalent open door business and doesn’t segregate based on race, public beginning, orientation, orientation character, sexual direction, safeguarded veteran status, incapacity, age, or other lawfully safeguarded status.

Instructions to apply: Apply on AuthorBench and you will be notified whenever shortlisted for the job. Original Job “Amazon Remote (Work From Home) Customer Service Jobs – Part Time“ posted on Amazon.