Cathay Pacific Flight Attendant [Based in Singapore] ID-6044

January 7, 2025

Role Introduction:

Connecting the world to meaningful people, places and experiences. Go higher. Go further. Move Beyond with Cathay Pacific.

Starting today, you can fly high and set your ambition higher than ever before. With a career that takes you places, it’s all about enjoying the boundless opportunities and experiences you can set for yourself.

Our Cabin Crew have always been at the very heart of our business, acting as brand ambassadors who embody our values of being thoughtful, progressive and having a can-do spirit, bringing them to life on every flight. If you have an outgoing, warm, friendly personality and hold a strong passion for creating delightful and memorable customer experiences while travelling around the world, we invite you to join our professional team of Flight Attendants at Cathay Pacific.

Your journey matters to us as much as it does to you. We’re here to help you on your way, setting you up to make the most of everything that lies ahead.

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Key Responsibilities:

Carry out safety, first aid and security procedures to the highest standard
Be our brand ambassador and provide genuine, personal experiences to all our customers
Deliver service excellence by creating memorable inflight experiences and exceed our customers’ expectations at every opportunity
Attend to customer’s needs in a caring and professional manner
Embrace diversity and be thoughtful and caring to all our customers especially those who need extra help
Be an excellent teamplayer in a culturally diversified environment and contribute to a collaborative and supportive environment
Adapt to situations with confidence, tact and flexibility
Uphold inflight policies and comply with all regulatory requirements

Requirements:

Minimum age of 18
Bachelor’s degree, or a minimum level of GCE ‘O’ Level or equivalent with a pass in English, accompanied by at least 1 year of flight attendant experience
Right to live and work in Singapore
Proficiency in written and spoken English and in at least one of the following Asian languages: Cantonese, Putonghua, Bahasa Malaysia, Hindi, Indonesian, Japanese, Korean, Filipino, or Thai. Proficiency in Putonghua would be an added advantage
Minimum arm-reach of 208 cm on tiptoe
Successful pre-employment background check (including criminal records)
Physical fitness to pass the pre-employment medical assessment
Polished interpersonal skills with a positive customer-orientated attitude
Previous experience in an airline, hospitality or service industry would be advantageous
COVID-19 Vaccination Certificate
As the position you are applying for is a Safety Sensitive Role you are also required to pass a pre-employment drug test. Testing will be done following the HKCAD Guidance for screening of Psychoactive Substances – Annex B, CAD373

Benefits:

Being part of a world-class service brand to be proud of
World-class training and structured career progression path
A safe and collaborative working environment which embraces a diverse and inclusive culture
Eligibility for Group Medical Insurance after 6 months of service after completion of probation period.
Discounted travel across many airlines for you and your family

Personal & Application Information:

Shortlisted candidates will be invited to complete a digital interview and an online English/Asian language assessment. Candidates holding a valid TOEIC score of 325 for both reading and listening, or a valid IELTS (Academic) result with an overall Band Score of 6 or above taken within 24 months will be exempted from the English assessment. Selected candidates will be invited by email to attend a face-to-face Assessment Day in Singapore. Candidates are expected to finish the assessments in one day.

This is an open-ended application, however the application will close once the required number of cabin crew is reached.

Shortlisted candidates will be notified within six weeks. Further applications from candidates who have already applied within the past three months will not be considered.

Cathay Pacific is an Equal Opportunities employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

Cathay Pacific Flight Attendant [Based in Singapore] ID-6044

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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Cathay Pacific Flight Attendant [Based in Singapore] ID-6044

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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