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American Airlines | Flight Attendant ID-13741

Take Flight with American Airlines: Join Our Team as a Flight Attendant

Embark on a World of Possibilities

At American Airlines, we offer more than just a job – we offer a world of possibilities. As a member of our flight attendant team, you'll travel the globe, hone your skills, and embark on a rewarding career path.

Delivering Exceptional Service

Our Flight Attendants are the face of American Airlines, embodying the highest standards of professionalism and service. They are passionate about ensuring each customer experiences a safe, comfortable, and memorable journey. We are seeking individuals with a proven track record of dependability, strong customer focus, and unwavering dedication to excellence.

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Responsibilities of a Flight Attendant:

  • Provide consistent, high-quality in-flight service, including serving meals and beverages, and facilitating onboard product sales.
  • Demonstrate exceptional interpersonal skills, effectively interacting with passengers throughout their journey.
  • Exercise independent judgment and teamwork to manage a variety of situations, both on and off the aircraft.
  • Prioritize the safety and comfort of our passengers, adhering to all safety protocols and procedures.
  • Respond effectively to both emergency and non-emergency situations, demonstrating leadership and composure.
  • Maintain flexibility to work variable shifts and travel to destinations worldwide.
  • Uphold punctuality and dependability to ensure on-time flight operations.
  • Comply with company policies, procedures, and attendance/performance standards.
  • Adapt to the dynamic demands of the flight attendant lifestyle, including alternative work schedules.

Training and Base Locations

Selected candidates must successfully complete up to 6 1/2 weeks of unpaid training in Dallas/Fort Worth, Texas. Upon graduation, flight attendants will be placed in one of our base locations, including:

  • BOS (Boston, MA)
  • CLT (Charlotte, NC)
  • DCA (Washington, DC)
  • DFW (Dallas-Fort Worth, TX)
  • JFK/LGA (New York City, NY)
  • LAX (Los Angeles, CA)
  • MIA (Miami, FL)
  • ORD (Chicago, IL)
  • PHL (Philadelphia, PA)
  • PHX (Phoenix, AZ)

Qualifications and Requirements

  • Minimum 20 years of age.
  • High school diploma or GED equivalent.
  • Meet specific height and weight requirements to ensure safe operation of the aircraft.
  • Pass a DOT pre-employment drug test, TSA fingerprint-based criminal history records check, and background check.
  • Possess a valid U.S. or Foreign Passport with applicable VISAs.
  • Legal right to work in the United States and ability to travel unrestricted to all destinations served by American Airlines.
  • Willingness to relocate based on operational needs.
  • Flexibility to work nights, weekends, holidays, and extended hours, including on-call and reserve duty.
  • Professional appearance adhering to the American Airlines uniform standards.
  • Excellent communication skills in English, including reading, writing, making announcements, and providing clear instructions.
  • Proficiency in safety procedures and emergency protocols.
  • Strong service orientation and a positive attitude.
  • Demonstrated problem-solving, conflict resolution, and de-escalation skills.
  • Ability to work effectively both independently and as part of a team.
  • Physical ability to perform the essential functions of the job, including standing for extended periods, lifting luggage (up to 50 pounds), operating emergency exits, and assisting passengers with disabilities.

Rewards and Benefits

At American Airlines, we value our employees and offer a comprehensive benefits package, including:

  • Travel Perks: Explore the world with discounted travel privileges for you, your family, and friends.
  • Comprehensive Health Benefits: Access to health, dental, vision, and prescription drug coverage, as well as virtual doctor visits and flexible spending accounts.
  • Wellness Programs: Resources and support to prioritize your well-being.
  • 401(k) Program: Save for retirement with employer contributions after one year of service (depending on workgroup).
  • Additional Benefits: Employee Assistance Program, pet insurance, and discounts on various goods and services.

Embrace a Culture of Inclusion and Diversity

At American Airlines, we believe in the power of diversity and inclusion. We celebrate our differences and strive to create an environment where everyone feels valued and respected.

Join Our Team

Are you ready to embark on a fulfilling career with a company that values its employees? If you possess a passion for service and a commitment to excellence, we encourage you to apply and discover the possibilities that await you at American Airlines.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...

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